Case study№ 21 / 30
AI WhatsApp Automation
AI Automation · Customer Support · United Kingdom
Sealed until publish
Case study in production
AI WhatsApp Automation
AI-powered WhatsApp assistant that handles customer conversations, bookings, and lead capture automatically, wired into a custom backend.
- Type
- AI Automation
- Industry
- Customer Support
- Client
- CraftWorks
- Client location
- United Kingdom
- Stage
- Shipped
Built with
- Python
- WhatsApp Business API
- LLM
- FastAPI
Contents
What the full study will cover
We write these one at a time and in full, from each project's own record — so the chapters below are the ones this study will carry, and none of them are drafted here yet.
- Outcomes
- At a glance
- The problem
- The constraints
- How we built it
- Pipeline in motion
- What shipped
- The decisions that mattered
- In the client’s words
- Questions buyers ask